CRM Software Development Company in Delhi | India

Types of CRM Software:

• Operational CRM: Focuses on automating business processes (sales, marketing, customer service).
• Features: Contact management, lead management, sales automation, help desk.
• Analytical CRM: Analyzes customer data to improve business decisions.
• Features: Data mining, customer segmentation, performance analysis.
• Collaborative CRM (or Strategic CRM): Enhances communication and coordination between different departments (sales, marketing and support).
• Features: Shared customer information, interaction tracking, integrated communications.

Common Uses of CRM Software:

Lead & Contact Management: Track customer interactions, details, and history.
Sales Management: Manage pipelines, forecast sales, automate tasks.

Customer Support: Track and respond to customer service tickets or inquiries.

Marketing Automation: Create and manage campaigns, email automation.

Reporting & Analytics: Generate insights for better decision-making.

Benefits of CRM Software:

1. Personalized service and quick response to inquiries.

2. Automates follow-ups, improves sales funnel visibility.

3. Reduces manual work with automation tools.

4. Single source of truth for customer data.

5. Helps identify unhappy customers and resolve issues quickly.

6. Analyzes trends and customer behavior for strategic planning.

We have a professional software development team to deeply analyze customer needs and fulfill everything with the best efforts. Tech Web Mantra provides CRM software development services in Delhi, UP, NCR, Bihar, MP, Rajasthan and all over India at cost-effective prices.

Whether you're a startup or an established business, our CRM software empowers your team to work smarter, serve customers better, and grow faster.

Request a Demo